Privacy Policy, VA

1. Information We Collect

When you use our website, we may collect:

• Contact information you provide directly, such as your name, email address, phone number, and property address, when you fill out a contact or quote request form.
• Project details you share with us, such as a description of the work you need or photos you upload.
• Technical information, such as your IP address, browser type, and pages visited. At this time, we do not use a dedicated analytics tool (such as Google Analytics) on our website. If we begin using one in the future, we will update this Privacy Policy to name the tool and describe what it collects.
• Cookies: our website currently uses only essential cookies required for basic site functionality (for example, to remember your session while browsing). We do not currently use tracking or advertising cookies. If this changes, we will update this Privacy Policy accordingly.

2. How We Use Your Information

We use the information you provide to:

• Respond to quote requests and inquiries
• Schedule and perform services
• Send invoices or payment requests
• Communicate with you about your project
• Improve our website and services

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

• Service providers who help us operate our business (for example, scheduling software, invoicing platforms, or website hosting), solely for the purpose of providing our services to you.
• Legal authorities, if required to comply with a law, regulation, subpoena, or court order.

We do not share your information with third parties for their own marketing purposes.

4. Data Security

We take reasonable measures to protect the information you provide, but no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain client contact and project information for as long as reasonably necessary to provide services, maintain business records, and comply with legal or tax obligations. In general, we keep project and payment records for up to 3 years after project completion, or longer where required for tax purposes (typically up to 7 years, consistent with standard IRS recordkeeping guidance).

6. Your Choices and Data Rights

Although the Virginia Consumer Data Protection Act (VCDPA) technically applies only to businesses processing data at a much larger scale than ours, we choose to honor the same principles in the spirit of transparency and respect for your privacy. You may, at any time, request to:

• Access the personal information we hold about you
• Correct any inaccurate information
• Delete your contact and project information from our records
• Obtain a copy of the information you have provided to us

We will respond to such requests within a reasonable time, subject to any legal, accounting, or warranty-related obligations that require us to retain certain records. To make a request, contact us using the information below.

7. A Note on the Virginia Consumer Data Protection Act (VCDPA)

Beauzac Home Improvement does not meet the thresholds that trigger mandatory compliance with the VCDPA (which applies to entities processing the personal data of 100,000 or more Virginia consumers annually, or 25,000 or more consumers while deriving over 50% of revenue from data sales). We are a small local business and do not come close to these thresholds. We nonetheless apply the consumer-friendly principles described in Section 6 as a matter of good practice, not as a claim of formal regulatory compliance.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The version posted on our website at the time of your visit governs our handling of your information.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: steph@beauzac.com